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September 5th, 2023

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/r/u_LuciusDickusMaximus

3 years ago

[r/AirBnB] Had my worst guest experience ever. I dare any other host to try to one up this. [Seattle, WA]

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Earlier this year I finally hit the 5,000th 5 star review on my place, which is just incredible and I feel so blessed. But that didn’t happen by magic. The fact that 5,000+ guests have stayed at my villa and not one of them have rated my stay as anything less than perfect took me bending over backwards for some of the most deranged and unpleasant people I’ve ever encountered. To be clear, this has only been the case for 5% of my guests, but that’s still 250!HORRRIBLE Airbnb stories I’ve accumulated over the years. And I’m only saying this all to preface this: last night I had the worst experience of them all.

I communicated with this guest a few days in advance and he assured me he would arrive before 8 pm. Nope. dude rolled in at 3 am and instead of following any of the late check in instructions I sent him, he just started calling me. I didn’t wake up til the third call in a row, which I missed answering by a split second. Instead of calling again, he just blared his car horn for a whole minute. It was so obnoxiously loud, and I was still really disoriented as my waking brain barely understood what was going on. By the time I pieced together that it was my guest outside, I was so worried that the neighbors were gonna call the police that I didn’t even change, I just ran outside in my underwear and waved my arms for him to stop.

Despite his overly rude behavior, I gave him a big smile and offered to carry his bags in for him (remember, this is how I got 5,000 5 star reviews). He didn’t even say anything to me, he just popped the trunk and pointed to it, and grunted. I took his bags in and he followed me in. I started to give him him a mini tour and about thirty seconds in, he said “this won’t do” and demanded I take his bags back to the car. I asked what was wrong and told him I would be willing to make any accommodations to improve his stay. He shook his head and said “bags. Now.” I wasn’t going to argue— it was 3 freaking am— so I did it. As he started to drive off I stood in the gravel driveway and waved. He did 3 crazy donuts, covering me in dust, then sped off.

I woke up to a five star review. I’m so fucking confused. I have no one else left in my life to tell this. So here you go. Anyone had worse?

September 5th, 2023

1